Privacy Policy

Welcome to The Real Crystal (“we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

If you have any questions, please contact us at:
Email: therealcrystal6@gmail.com
Phone: +91-9311136566
Address: Old DLF Colony, Sector-14, Inside Macs Computer Academy, Gurgaon, 122001, Haryana, India

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1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Billing or shipping address

• Order details

• Messages or inquiries submitted through our website

B. Automatically Collected Information

When you visit our website https://therealcrystal.com, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Cookies and tracking data

C. Payment Information

Payment details are processed securely through third-party payment gateways.
We do not store your debit/credit card information on our servers.

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2. How We Use Your Information

We use the collected information to:

• Process and deliver orders

• Communicate with you regarding orders, queries, and updates

• Improve our website and customer experience

• Send promotional emails (only if you opt-in)

• Maintain legal and security compliance

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3. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance

• Remember user preferences

• Analyze website traffic

You may disable cookies via your browser settings, but some features may not work properly.

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4. Sharing of Your Information

We do not sell or rent your personal data.

We may share your information only with:

• Service providers (delivery partners, payment processors, hosting providers)

• Legal authorities if required by law

• Analytics or marketing tools (non-identifiable data)

All third-party partners follow secure data-handling practices.

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5. Data Security

We implement industry-standard security measures to protect your data.
However, no online system is 100% secure. By using our website, you acknowledge this risk.

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6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold

• Request correction or deletion

• Opt-out of marketing communications

• Withdraw consent

To exercise these rights, contact us at therealcrystal6@gmail.com.

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7. Data Retention

We retain your data only as long as necessary:

• For order processing

• Legal compliance

• Business analytics

Once no longer required, data is securely deleted.

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8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

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9. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect information from minors.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.

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11. Contact Us

For questions or concerns about this Privacy Policy, contact us:

The Real Crystal
Old DLF Colony, Sector-14, Inside Macs Computer Academy,
Gurgaon, Haryana – 122001
Phone: +91-9311136566
Email: therealcrystal6@gmail.com
Website: https://therealcrystal.com/